About Us — MerchantBuilders
MerchantBuilders is a purpose-built commerce ecosystem for merchants who sell building materials, paints, steel, rods, and other construction essentials. We combine a simple, elegant online storefront with a powerful order-management and delivery orchestration system so small and mid-sized suppliers can sell, deliver and track orders reliably — without the overhead of complex marketplaces or third-party logistics.
Our Mission
To make B2C and B2B buying of construction supplies as effortless as ordering from a neighborhood shop: intuitive for customers, transparent for merchants, and trackable end-to-end for everyone involved.
Our Vision
A connected supply chain where local sellers compete on service and speed — not just price. We want every builder, contractor and homeowner to be able to order materials online and receive them on time, with real-time visibility across the entire process.
What We Do
We provide a web-first shopping experience + real-time order routing and delivery management so merchant owners can accept, assign and deliver orders — and all stakeholders can track progress live.
How MerchantBuilders Helps You
Showcase Product Range
Organize thousands of SKUs across categories with images, specs and stock levels.
Easy Ordering
Lightweight web app (PWA) accessible via website or QR code — no installation required.
Instant Notifications
New orders arrive via WhatsApp to your sales inbox and admin dashboard.
Smart Delivery Assignment
Assign orders to delivery personnel with one click. Staff receive full order details.
Live Tracking
Track order status with proof of delivery (photo/signature/OTP) in real-time.
Operational Control
Inventory sync, pricing updates, returns, invoices and reconciliation tools built-in.
Analytics & Reports
Sales, delivery performance, top SKUs and revenue reports for data-driven decisions.
Dedicated Support
Assistance with product onboarding, catalog setup and staff training.
Why Merchants Trust Us
End-to-end Ownership
You stay in control of pricing, stock and deliveries; we provide the tools and workflow.
Faster Fulfilment
Local deliveries managed by your team, not third-party marketplaces.
Transparent Tracking
Everyone sees the same status updates so disputes and delays are reduced.
Low Barrier to Entry
A web app accessible by QR or direct link means your customers don't need to download anything.
Dedicated Support
We assist with product onboarding, initial catalog setup and staff training.
How It Works — Simple Workflow
Product Upload
Add categories and products with descriptions and images.
Customer Places Order
Via website or QR-enabled web app.
Notification & Dashboard
Order alerts to WhatsApp + admin dashboard queue.
Assign Delivery
Owner/admin assigns a delivery person from the dashboard.
Delivery Acceptance
Delivery person gets full job details and accepts.
Real-time Tracking
Customer and owner track the delivery; agent updates status.
Proof & Close
Delivery confirmation (photo/signature/OTP); invoice generated and archived.
Technology & Security
MerchantBuilders is designed as a secure web-first platform (Progressive Web App) that supports: role-based access, HTTPS encryption, OTP verification for deliveries, secure file storage for PODs, and regular backups. Integrations include WhatsApp notifications, map routing for delivery, and optional payment gateway for prepaid orders.
Our Values
Reliability
Deliver what we promise.
Clarity
No hidden fees, transparent tracking.
Local-first
Empower neighborhood merchants and delivery networks.
Simplicity
Powerful features without complexity.
Ready to modernize your supply chain?
Get in touch to set up your MerchantBuilders storefront, upload your product catalog, and start accepting and delivering orders with confidence.
Contact Us Today